Job ID
41941
Job Title
CP Case Manager
To work for
COOPI Cooperazione Internazionale
Country
Syria
City
Daraa
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Program Implementation and Support
• Implement field activities of concern as defined in the respective ToRs and as instructed by line managers;
• Maintain proper communication and coordinate field activities with relevant authorities and all key stakeholders;
• Support project staff to ensure they are able to provide quality structured psychosocial support activities for children and their family as relevant;
• Provide CP case management to beneficiaries, with a focus on UASC children, children who are survivors or at immediate risk of abuse, neglect, or child labour, children with disabilities, or children with other specific identified vulnerabilities, according to IASC guidelines, and refer to specific services, if necessary;
• Follow up of all cases identified associating their caregivers;
• Working closely with Social Workers, identify beneficiaries in need of further specialised support during Child Protection related awareness raising campaigns provided via mobile teams;
• Implement home-based rehabilitation programs, with a special focus on children with disabilities;
• Establish and update a map of services to which identified children and families can be referred.
Reporting
• Report daily details of activities performed to the Project Officer;
• Prepare required reporting of implemented activities;
• Represent one of the points of contact with beneficiaries and collect and address any concerns or complaints related to the project or to CP issues;
• Document all individual case management cases, ensuring that documentation is of high quality and accurate; ensure that case management information is managed according to approved procedures, e.g., case management forms, that records and computer databases are used appropriately and correctly, and protected accordingly;
• Monitor abuses of child rights and report to line managers for further advocacy;
• Prepare and submit monthly reports incorporating feedback from supervisors, and including information on survivor non-identifying data, treatment provided, follow-up visits, referrals to other service providers, and outreach activities conducted;
• Support the Field Assistants in any M&E activities related to the project.
Compliance
• Ensure the correct and clear filling in of activities documents and justifications;
• Ensure a positive work environment by facilitating communication and good cooperation among colleagues;
• Ensure that project activities are implemented in line with COOPI's Code of Conduct, Prevention of Sexual Exploitation and Abuse (PSEA) policy and any other adopted Standard Operating Procedures (SOPs), policies and guidelines;
• Maintain the highest standards of professional conduct and ensure that implemented activities do not put children at risk;
• Maintain confidentiality and respect for beneficiaries;
• Perform any other tasks relevant to the project assigned by a line manager.
• Implement field activities of concern as defined in the respective ToRs and as instructed by line managers;
• Maintain proper communication and coordinate field activities with relevant authorities and all key stakeholders;
• Support project staff to ensure they are able to provide quality structured psychosocial support activities for children and their family as relevant;
• Provide CP case management to beneficiaries, with a focus on UASC children, children who are survivors or at immediate risk of abuse, neglect, or child labour, children with disabilities, or children with other specific identified vulnerabilities, according to IASC guidelines, and refer to specific services, if necessary;
• Follow up of all cases identified associating their caregivers;
• Working closely with Social Workers, identify beneficiaries in need of further specialised support during Child Protection related awareness raising campaigns provided via mobile teams;
• Implement home-based rehabilitation programs, with a special focus on children with disabilities;
• Establish and update a map of services to which identified children and families can be referred.
Reporting
• Report daily details of activities performed to the Project Officer;
• Prepare required reporting of implemented activities;
• Represent one of the points of contact with beneficiaries and collect and address any concerns or complaints related to the project or to CP issues;
• Document all individual case management cases, ensuring that documentation is of high quality and accurate; ensure that case management information is managed according to approved procedures, e.g., case management forms, that records and computer databases are used appropriately and correctly, and protected accordingly;
• Monitor abuses of child rights and report to line managers for further advocacy;
• Prepare and submit monthly reports incorporating feedback from supervisors, and including information on survivor non-identifying data, treatment provided, follow-up visits, referrals to other service providers, and outreach activities conducted;
• Support the Field Assistants in any M&E activities related to the project.
Compliance
• Ensure the correct and clear filling in of activities documents and justifications;
• Ensure a positive work environment by facilitating communication and good cooperation among colleagues;
• Ensure that project activities are implemented in line with COOPI's Code of Conduct, Prevention of Sexual Exploitation and Abuse (PSEA) policy and any other adopted Standard Operating Procedures (SOPs), policies and guidelines;
• Maintain the highest standards of professional conduct and ensure that implemented activities do not put children at risk;
• Maintain confidentiality and respect for beneficiaries;
• Perform any other tasks relevant to the project assigned by a line manager.
Qualifications
Education & Professional Experience
• Bachelor Degree in Social Science, Psychology, Counselling or in a related field;
• Minimum 03 years of relevant work experience;
• Arabic native speaker;
• Proficiency in written and spoken English;
• Having worked with an INGO is considered a plus;
• Demonstrated experience and understanding of Child Protection matters, children case management and community-based approaches;
• Good computer literacy (especially for Office package and internet applications).
Personal Skills
• Adaptability, flexibility, and willingness to grow professionally;
• Respect for non-discriminatory attitude, empathy;
• Good interpersonal and communication skills, especially with vulnerable children;
• Ability to work with traumatized target groups and to remain calm in conditions of high pressure and distress.
• Bachelor Degree in Social Science, Psychology, Counselling or in a related field;
• Minimum 03 years of relevant work experience;
• Arabic native speaker;
• Proficiency in written and spoken English;
• Having worked with an INGO is considered a plus;
• Demonstrated experience and understanding of Child Protection matters, children case management and community-based approaches;
• Good computer literacy (especially for Office package and internet applications).
Personal Skills
• Adaptability, flexibility, and willingness to grow professionally;
• Respect for non-discriminatory attitude, empathy;
• Good interpersonal and communication skills, especially with vulnerable children;
• Ability to work with traumatized target groups and to remain calm in conditions of high pressure and distress.
Specific Vacancy Requirements
The last date for receiving the applications is January 31, 2025. Due to the urgency of this role, we will be reviewing CVs and interviewing candidates in advance of the closing date. For this reason, interested candidates are asked to submit their applications as soon as possible.
Only shortlisted candidates will be contacted.
Only shortlisted candidates will be contacted.
Salary and Benefits
As per COOPI Salary Scale.
About us
We are an independent Italian NGO founded in Milan by Father Vincenzo Barbieri on April 15 1965.
For almost 60 years we have been dedicated to breaking the cycle of poverty and to supporting populations affected by wars, socio-economic crises or natural disasters in their path to recovery and sustainable development, by making use of the professionalism of local and international operators, and through our partnerships with public and private bodies and civil society organizations.
Today we are present in 33 countries in Africa, the Middle East, Latin America and the Caribbean, with 239 humanitarian projects reaching more than 7,000,000 people. Since 1965 COOPI – Cooperazione Internazionale has helped more than 125 million people, with more than 3,000 projects in 74 countries, employing about 5,400 expat aid workers and around 67,000 local professionals.
For almost 60 years we have been dedicated to breaking the cycle of poverty and to supporting populations affected by wars, socio-economic crises or natural disasters in their path to recovery and sustainable development, by making use of the professionalism of local and international operators, and through our partnerships with public and private bodies and civil society organizations.
Today we are present in 33 countries in Africa, the Middle East, Latin America and the Caribbean, with 239 humanitarian projects reaching more than 7,000,000 people. Since 1965 COOPI – Cooperazione Internazionale has helped more than 125 million people, with more than 3,000 projects in 74 countries, employing about 5,400 expat aid workers and around 67,000 local professionals.
Required employees number
1
Posted On
Jan 21, 2025
Expiry Date
Feb 20, 2025
Photo
Required
CV Language
English
Additional questions for applicants
Q1: Have you been under any administrative, disciplinary, or criminal conviction resulting from an investigation of sexual exploitation or abuse?
Q2: Are you under investigation or have resigned before investigation closure related to sexual exploitation or abuse?
Q3: Are you in a sexual relation or married to a person under 18 years old?
Q2: Are you under investigation or have resigned before investigation closure related to sexual exploitation or abuse?
Q3: Are you in a sexual relation or married to a person under 18 years old?